Assist residents and prospective residents and provide excellent customer service
Follow up on all prospects in a timely manner
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
Show and lease all apartments and mini-models
Inspect vacant apartments
Prepare and review lease packages and conduct lease signing and move in procedures
Maintain current resident files.
Have a complete knowledge of the computer system and all other duties that may be assigned to them.
Ability to work a flexible schedule, including evenings and weekends
All tasks including leasing, as assigned by the property manager, including, but not
limited to rent collection, customer service, move in procedures and inspecting units
Leasing and marketing the community
• Previous experience in customer service or hospitality
• Outstanding people/customer service skills
• Superior communication skills (listening, speaking, writing)
• Computer proficiency
• Must be able to pass a drug test & background screen
• A competitive spirit: we're the best of the best and want a superior team!
From origins of 12 apartment units and one employee in 1977, Southwood Realty has emerged as one of the premier property management companies in the Southeast. The company has grown to encompass many multi family apartment communities served by over 400 employees. The Southwood portfolio includes a variety of apartment community styles that have several amenities. With locations in North Carolina, South Carolina, Georgia and Virginia, Southwood Realty continues to grow by constructing new apartment communities and through the acquisition of existing properties. A privately owned corporation, Southwood Realty is headquartered in Gastonia, North Carolina.